Privacy Policy

1. Information We Collect

We collect both personal and non-personal information from users. This information is necessary for providing our services, communicating with you, and improving your experience.

1.1. Personal Information

Personal information is any data that can identify you, including but not limited to:

  • Contact Information: Name, email address, phone number, company name, billing information, etc.
  • Account Information: Username, password, or other credentials for accessing our services (if applicable).
  • Payment Information: Credit card details or other payment-related data provided for billing purposes.

1.2. Non-Personal Information

Non-personal information is data that cannot be used to directly identify you, such as:

  • Browser Information: Type, version, language preferences, operating system.
  • Usage Data: Pages visited, time spent on our site, referring URLs.
  • IP Address: A numerical label assigned to your device when you access the internet.

1.3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons and pixel tags) to improve your experience on our website. Cookies help us:

  • Analyze website traffic
  • Enhance user experience
  • Personalize content and advertisements

2. How We Use Your Information

2.1. Provide and Improve Services

We use your personal and non-personal information to:

  • Provide you with software solutions, services, and support.
  • Communicate with you regarding your inquiries, projects, and service updates.
  • Process transactions, payments, and project deliverables.
  • Improve and personalize your experience on our website and with our services.

2.2. Marketing and Promotions

newsletters, and updates about our services. You can opt-out of receiving marketing communications by following the unsubscribe instructions in the email or by contacting us directly.

2.3. Legal Compliance

We may use your information to comply with legal requirements, resolve disputes, and enforce our agreements and terms.

3. How We Share Your Information

We are committed to maintaining the confidentiality of your personal information. However, there are certain situations in which we may share your data with third parties:

3.1. Service Providers

We may share your personal information with trusted third-party service providers who help us operate our website, provide customer support, or process payments. These service providers are contractually obligated to protect your data and use it only for the purposes for which it was shared.

3.2. Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the new entity. We will notify you of such changes and explain how your information will be handled.

3.3. Legal Disclosures

We may disclose your information if required by law or to protect the rights, property, or safety of Starsoftech, our users, or the public. This includes complying with a legal process such as a subpoena or regulatory investigation.

4. Data Security

We take the security of your personal information seriously and implement appropriate security measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure servers. However, no method of transmitting or storing data is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security. By using our services, you acknowledge and accept the inherent risks of online data transmission.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, for legal or business purposes, or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

You have certain rights regarding your personal information:

6.1. Access to Information

You can request access to the personal information we hold about you. If you would like to review, update, or correct any personal data, please contact us at [Insert Email Address].

6.2. Data Deletion

You can request the deletion of your personal information, subject to certain exceptions, such as when we are required to retain your data for legal reasons or ongoing business needs. To request deletion, please contact us.

6.3. Opting Out of Marketing Communications

If you no longer wish to receive promotional emails or newsletters, you can unsubscribe by clicking the “unsubscribe” link in our emails or by contacting us directly.

6.4. Cookie Preferences

You can manage your cookie preferences through your browser settings. You can disable cookies, but please note that some website features may not function properly without them.

7. International Data Transfers

If you are located outside of [Insert Jurisdiction] and provide us with personal information, please note that your information may be transferred to and stored in a country with different data protection laws. By using our services, you consent to such transfers and processing.

8. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have collected information from a child, please contact us immediately, and we will take steps to remove such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. When we make material changes, we will notify you by posting an updated policy on our website, and we will indicate the effective date of the update. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.